Support

Send enough operational detail to reproduce the issue safely.

Support paths for installation, Shopify connection, Engineering Runs, audits, staging previews and job states.

Direct answer

Get help with installation, connection, Engineering Runs, audits, previews and engineering jobs.

Installation

Get help with OAuth, permission errors, reconnects and uninstall behavior.

Include the store domain and exact state without sending credentials.

Jobs

Report clarification loops, blocked execution, failed QA or missing previews with the job reference.

Describe the expected result and the last successful state so support can reproduce the issue.

Billing

Ask about plan capacity, reservations, consumption, top-ups or payment state.

The product should preserve enough history to explain how a balance changed.

Preview

Use staging links and representative pages when reporting a visual or functional regression.

Include device, browser, template, steps and screenshots where safe.

Security

Potential vulnerabilities follow the security reporting path.

Do not include tokens, passwords, customer data or exploit details in a public channel.

Escalation

Unsupported architecture and consulting requests can move to senior engineering.

Support should explain the boundary and preserve existing context for handoff.

Next step

Connect the store. Start with evidence.

Connect your store, review the audit and choose the first change you want TaskerArmy to prepare in staging.